Frequently Asked Questions
-
We try to have your order shipped next day so you can receive your order within 7 days. Contact us if you have any issues.
-
We offer an EXCHANGE only, we cannot refund you for change of mind however not happy with the size or colour simply contact us to receive your return steps.
Received order & not right size/ colour.
Contact Us.
You will receive an email with information to add in with your return.
YOU will have to pay for return shipping.
New order will arrive after return is inspected and UNUSED items are received.
-
If you received your order damaged or defected please contact us within the 30 days of your order being placed so we can offer you a REFUND or an EXCHANGE.
-
Ha! That’s a secret!
-
Our name Salty Roam was created around our travels around Australia. Roaming the Salty coast of Aus!
-
Be sure to check out our insta to see what we are about and we would love to hear from you!